Samsung Smart TV

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Samsung Smart TV

PhoenixGB
Newbie

Hi

 

I have a Samsung Smart TV purchased in Dubai, i reset the TV and started it all up whilst connected to my UK VPN, i have the Spotify app but i get a message saying that the TV's firmware doesnt support the app.

 

Any ideas?

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Re: Samsung Smart TV

David
Spotify Legend
Hello everyone.

Just been informed that Spotify should be back up for E5000 / 6000 devices now. Ensure your Firmware is up to date and it should be in your Samsung app marketplace.
Airhorn Enthusiast

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89 Replies

Re: Samsung Smart TV

Spotify
Spotify
Hi there,

Welcome to the Community! Have you tried a firmware update at all?
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

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Re: Samsung Smart TV

hinezee
Music Fan

Hi, can you give an indication of when the spotify app will be available for the 2011 D series models.   

 

Many Thanks

Re: Samsung Smart TV

Popfan
Music Fan

The Spotify app will only work on the 2012 E 7-9 series, the Samsung support told me the other day. True?

Re: Samsung Smart TV

csts
Casual Listener

I bought a new Samsung 2012 9-series smart tv and was able to use Spotify for few days.

Yesterday when I tried to start spotify, I got a message saying that the TV's firmware doesnt support the app.

I tried to update the firmware, but no new firmware was available for download.

Whoooot wooooot, can someone help with this issue?

 

EDIT: ( I'm located in Finland)

Re: Samsung Smart TV

Popfan
Music Fan

Same thing 4 me 2day after finally been able to get/download the app "Firmware does not support...". But there is an antidote for that prob, but don't remeber what it was.

Re: Samsung Smart TV

csts
Casual Listener

Weird...suddenly Spotify started to work again :D

 

 

Re: Samsung Smart TV

Jackestjerna
Newbie
I've got the same problem! How do I update The firmware on My samsung smart tv?

Please help me!

Re: Samsung Smart TV

Nick1968
Casual Listener

I bought a SAMSUNG UE40ES5500 a few weeks ago and was really excited to hear the there was going to be a Spotify app released for the Smart TV range. Downloaded and installed the app today. It said I needed a firmware upgrade. Downloaded and installed a new software update. Same error. Very disappointing.

 

Re: Samsung Smart TV

Dpj
Casual Listener
Same problem here. It looks like the app isn't quite ready yet. spotify app (v. 1.003) will not launch on my new samsung tv (UE37ES5500).  A message is returned saying a firmware update is required.  I am on the latest samsung  firmware (v. 001028
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