Samsung Smart TV

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Samsung Smart TV

PhoenixGB
Newbie

Hi

 

I have a Samsung Smart TV purchased in Dubai, i reset the TV and started it all up whilst connected to my UK VPN, i have the Spotify app but i get a message saying that the TV's firmware doesnt support the app.

 

Any ideas?

1 ACCEPTED SOLUTION
Solution!

David
Spotify Legend
Hello everyone.

Just been informed that Spotify should be back up for E5000 / 6000 devices now. Ensure your Firmware is up to date and it should be in your Samsung app marketplace.
Airhorn Enthusiast

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89 Replies

Popfan
Music Fan

Same thing 4 me 2day after finally been able to get/download the app "Firmware does not support...". But there is an antidote for that prob, but don't remeber what it was.

csts
Casual Listener

I bought a new Samsung 2012 9-series smart tv and was able to use Spotify for few days.

Yesterday when I tried to start spotify, I got a message saying that the TV's firmware doesnt support the app.

I tried to update the firmware, but no new firmware was available for download.

Whoooot wooooot, can someone help with this issue?

 

EDIT: ( I'm located in Finland)

csts
Casual Listener

Weird...suddenly Spotify started to work again 😄

 

 

Popfan
Music Fan

The Spotify app will only work on the 2012 E 7-9 series, the Samsung support told me the other day. True?

Sam
Spotify
Spotify
Hi there,

Welcome to the Community! Have you tried a firmware update at all?
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Check out how we're doing over @SpotifyStatus

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hinezee
Music Fan

Hi, can you give an indication of when the spotify app will be available for the 2011 D series models.   

 

Many Thanks

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