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Samsung Smart TV

Newbie

Hi

 

I have a Samsung Smart TV purchased in Dubai, i reset the TV and started it all up whilst connected to my UK VPN, i have the Spotify app but i get a message saying that the TV's firmware doesnt support the app.

 

Any ideas?

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Re: Samsung Smart TV

Spotify Legend
Hello everyone.

Just been informed that Spotify should be back up for E5000 / 6000 devices now. Ensure your Firmware is up to date and it should be in your Samsung app marketplace.
Airhorn Enthusiast

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89 Replies

Re: Samsung Smart TV

Spotify
Spotify
Hi there,

Welcome to the Community! Have you tried a firmware update at all?
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

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Re: Samsung Smart TV

Music Fan

Hi, can you give an indication of when the spotify app will be available for the 2011 D series models.   

 

Many Thanks

Re: Samsung Smart TV

Music Fan

The Spotify app will only work on the 2012 E 7-9 series, the Samsung support told me the other day. True?

Re: Samsung Smart TV

Casual Listener

I bought a new Samsung 2012 9-series smart tv and was able to use Spotify for few days.

Yesterday when I tried to start spotify, I got a message saying that the TV's firmware doesnt support the app.

I tried to update the firmware, but no new firmware was available for download.

Whoooot wooooot, can someone help with this issue?

 

EDIT: ( I'm located in Finland)

Re: Samsung Smart TV

Music Fan

Same thing 4 me 2day after finally been able to get/download the app "Firmware does not support...". But there is an antidote for that prob, but don't remeber what it was.

Re: Samsung Smart TV

Casual Listener

Weird...suddenly Spotify started to work again 😄

 

 

Re: Samsung Smart TV

Newbie
I've got the same problem! How do I update The firmware on My samsung smart tv?

Please help me!

Re: Samsung Smart TV

Casual Listener

I bought a SAMSUNG UE40ES5500 a few weeks ago and was really excited to hear the there was going to be a Spotify app released for the Smart TV range. Downloaded and installed the app today. It said I needed a firmware upgrade. Downloaded and installed a new software update. Same error. Very disappointing.

 

Re: Samsung Smart TV

Casual Listener
Same problem here. It looks like the app isn't quite ready yet. spotify app (v. 1.003) will not launch on my new samsung tv (UE37ES5500).  A message is returned saying a firmware update is required.  I am on the latest samsung  firmware (v. 001028
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