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Samsung TV - Spotify "Error"

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Samsung TV - Spotify "Error"

Redroseyrose
Casual Listener

 

 

Help please! 

 

I have read all the other posts about Samsung TVs and followed all the recommendations in them.  My TV is up to date, I have reinstalled the app but still my spotify is not working!  I just have a screen with the spotify logo and "Error" It has been like this for over a week now and I'm starting to get annoyed! 

7 Replies

Re: Samsung TV - Spotify "Error"

Rock Star 13
Rock Star 13

Hey @Redroseyrose

 

I suggest checking this article to find out if your TV matches the requirements. :)

 

You can also try unplugging the TV for a few minutes (click the power button to drain out any voltage) and then replug.

 

Let me know how it goes!

SebastyRock Star 13
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Samsung TV - Spotify "Error"

Redroseyrose
Casual Listener
Tried your power suggestion... didn’t work :( I use Spotify on my tv all
the time and it’s only the last 2 weeks that it’s not worked so it’s
definitely compatible... getting Super frustrated now.
Highlighted

Re: Samsung TV - Spotify "Error"

Rock Star 13
Rock Star 13

@Redroseyrose

 

Does restarting the router do anything? :)

SebastyRock Star 13
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Samsung TV - Spotify "Error"

Redroseyrose
Casual Listener

Nope, nothing has wirked 😩

Re: Samsung TV - Spotify "Error"

KittyLeon
Newbie

I have the same issue, first time I solved it by resetting the TV settings but we have too many apps on it and it would take us so much time to bring it back to the way it is now. Can someone from Spotify get in touch with Samsung and find a solution? None of the steps mentioned has helped either :(Error Spotify.jpeg

Re: Samsung TV - Spotify "Error"

Redroseyrose
Casual Listener
Yeah nothing at all has helped me. I’ve reset and everything... been like
it for ages now...

Re: Samsung TV - Spotify "Error"

newns
Newbie

I had the same issue, reinstalling the app fixed it for me.

 

1. Go to APPS menu,

2. Scrol down to "Downloaded App",

3. Find Spotify in the list of downloaded apps then click and hold the enter/ok button while spotify is highlighted, this brings up a small sub-menue,

4. Select "Reintall".

 

Hope this works for you too. 

 

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