Samsung TV - everything loads, nothing plays

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Samsung TV - everything loads, nothing plays

AnonSpotifyAns
Regular

Plan

Free/Premium

Country

UK

Device

samsung TV

Operating System

Version 2.35.2-0a32be7

 

My Question or Issue

I’ve uninstalled and reinstalledy spotify app and am having exactly the same issue. The home screen loads perfectly with all my saved music and all the suggested Spotify play lists. If you select ANYTHING at all, it opens the album/playlist, the play button appears and no matter how many times you hit play - nothing plays! Any ideas?! 

13 Replies
Highlighted

Re: Samsung TV - everything loads, nothing plays

AnonSpotifyAns
Regular

I should add, I can play perfectly on my iPhone app and also cast that onto my Samsung tv app - but although the music plays out the tv the app shows no signs that this is happening. It just rests on the landing page?!?!

Re: Samsung TV - everything loads, nothing plays

Picasso-
Casual Listener

Exactly the same happens to me since a couple days. I moved to Family plan so I thought it might be related to this change but it seems it is just an issue with Samsung TV´s....

Re: Samsung TV - everything loads, nothing plays

AnonSpotifyAns
Regular
Oh thank you for replying! I thought I was going mad and being really stupid!

I can’t even see a way to contact Spotify directly to raise it... No tv listening for us for now then :(

Re: Samsung TV - everything loads, nothing plays

AnonSpotifyAns
Regular
Oh thank you for replying! I thought I was going mad and being really stupid! 
 
I can’t even see a way to contact Spotify directly to raise it... No tv listening for us for now then :( 

Re: Samsung TV - everything loads, nothing plays

Picasso-
Casual Listener

I just saw that other users are having the same issue and opened posts about it so it seems to be a general issuea. I hope they will fix it soon ;)

Re: Samsung TV - everything loads, nothing plays

jansonsd
Casual Listener

same to mee.  Hope solution will be very soon. because every evening my daughter listens to music, and now its very huge problem in our family :\ :D

Re: Samsung TV - everything loads, nothing plays

the_fadinni
Visitor

I am having the exact same problem. I have not noticed when it started but I thought it was a problem with my TV, but it wasn't. Does someone have the solution already?

 

Re: Samsung TV - everything loads, nothing plays

JohnTheBlade
Visitor

Thank god i thought i was going crackers. My Spotify on my Smart Hub also doing exactly the same..Let's hope there is a fix quickly.

Re: Samsung TV - everything loads, nothing plays

Adam-11
Visitor

Same problem. :\ started today, maybe yesterday? Haven’t used it in a couple days.

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