Samsung - not showing my playlists

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Samsung - not showing my playlists

wisnia
Regular

Hi,

 

I have a Samsung Smart TV on which I have been using Spotify for some time now. But since early January Spotify doesn not show all my playlists on the TV. On my PC, Windows Phone everything is ok. I've logout and loged-in - no result. I've reinstalled the app - no result.

I have the newest firmware on my TV.

 

Any suggestion on what to do?

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Re: Samsung - not showing my playlists

Peter__
Community Legend
I ask because of this open bug:
http://community.spotify.com/t5/Bugs/Samsung-LG-Smart-TV-Playlists-not-shown-if-folder-in-11th/m-p/6...

Do you have a playlist folder as the 11th item?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Samsung - not showing my playlists

Peter__
Community Legend
Do you have any playlist folders?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: Samsung - not showing my playlists

wisnia
Regular

Yes it does. These show up ok, I can access them and play my music. By "normal" playlists don't.

Solution!

Re: Samsung - not showing my playlists

Peter__
Community Legend
I ask because of this open bug:
http://community.spotify.com/t5/Bugs/Samsung-LG-Smart-TV-Playlists-not-shown-if-folder-in-11th/m-p/6...

Do you have a playlist folder as the 11th item?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

Re: Samsung - not showing my playlists

wisnia
Regular

Hi,

 

yes, that was the case. Funny bug ;) thanks for your help!

Re: Samsung - not showing my playlists

user-removed
Not applicable

Hi - I can see my playlist on my IPhone and computer, but not at my Samsung TV. I works on the tv earlier, but suddenly not now. 

You wrote something about 11th position, but I do not understand?

Re: Samsung - not showing my playlists

davidkrikorian
Regular

I have the same problem -- and that 11th position post was very confusing, and I also havd no idea what that means or what I'm supposed to do -- especially if this is supposed to be "solved"

Re: Samsung - not showing my playlists

missanyatt
Newbie

I, as the other people towards the end of the post, do not understand that the 11th position post states.  I have logged onto my Samsung TV/Spotify account and I do see "playlist" as an option but when I try to open it nothing appears. I do not have this problem on my phone or on my computer.  Any additional directions would be greatly appreciated.

 

Thanks

 

Re: Samsung - not showing my playlists

Mintystark
Newbie

Same issue - My Playlists is empty on my Samsung TV.  This wasn't happening about a couple of months ago.  I only have 9 Playlists so the 11th item would not be the same for me.  Not sure what else to do.

 

I have Reset my Smart Hub which did fix the issue of going to Settings in the Spotify app will now show my accounts, but it still did not fix the issue of the Playlists. 

Re: Samsung - not showing my playlists

Philqr
Newbie
First time I logged in for a while. Same issue as a no e, all playlists on Samsung Spotify app are no longer visible.

Seems to be an issue with LG too so what's going on and is there a fix. No issues with playlists on my android phone

Have logged out and back in as well as reinstalling the app.
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