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Shuffle is stuck on Web Player

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Shuffle is stuck on Web Player

RansomGhost
Newbie

After I played one of my playlists on mobile (iOS), I found out that it wouldn't let me toggle off shuffle on Web Player. I tried to restart my phone and it still wouldn't work.

RansomGhost_1-1612500875682.png

 

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Re: Shuffle is stuck on Web Player

Alex
Moderator
Moderator

Hi there @RansomGhost,

 

Thanks for reaching out about this in the Community!

 

Try logging out Everywhere and then log back in only on the web player. Everything should work normally.

 

If that's not the case or if the issue comes back once you play something on your phone again, get back to us and let us know:

  • Phone model, OS version
  • Spotify version
  • Does this happen when you play music from another app like the Desktop app?

Keep us posted on how you get on with this. 

 

Cheers.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“With freedom, flowers, books, and the moon, who could not be perfectly happy?” ― Oscar Wilde

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1 Reply
Solution!

Re: Shuffle is stuck on Web Player

Alex
Moderator
Moderator

Hi there @RansomGhost,

 

Thanks for reaching out about this in the Community!

 

Try logging out Everywhere and then log back in only on the web player. Everything should work normally.

 

If that's not the case or if the issue comes back once you play something on your phone again, get back to us and let us know:

  • Phone model, OS version
  • Spotify version
  • Does this happen when you play music from another app like the Desktop app?

Keep us posted on how you get on with this. 

 

Cheers.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“With freedom, flowers, books, and the moon, who could not be perfectly happy?” ― Oscar Wilde

View solution in original post

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