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Skipping songs & terminating playback

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Skipping songs & terminating playback

MarkDevine
Casual Listener

Plan

Premium for Family

Country

Ireland

Device

Web player, Chrome (no ad-block)

Operating System

Windows 7

 

My Question or Issue

Hi,

 

The web player consistently fails for me - I have never been able to use it for more than a few minutes / 1 or 2 songs. It sometimes skips down the playlist/album mid song, sometimes skips multiple songs and eventually stops playing completely.

 

Ad blocking is disabled & I cannot install the windows app. There is nobody trying to access my account - it has failed every time I use it since joining.

 

Please can you review my playback history from the web player to confirm the misbehaviour and investigate the problem. I have migrated from Google Play Music to join a family plan but am very unsatisfied so far.

 

Thanks,

Mark

1 Reply

Re: Skipping songs & terminating playback

MarkDevine
Casual Listener

I have also tried deleting all browser history / state. Playback seemed to work for a bit longer, but skipped & stopped again.

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