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Songs I did not add to my star playlist.

Songs I did not add to my star playlist.

I go to my stars, I want to listen to some music. I find rap (which I hate) and other music I did not add.

 

 

I need help restoring my old playlist.

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2 Replies

@Eccoslayer - First thing to do, change your Spotify and/or Facebook passwords just in case someone else is using your account, then press the Sign Out Everywhere option here: https://www.spotify.com/account/overview/

 

Once you have done that, quickest way to get them restored is to get in touch via Twitter: @SpotifyCares.

You can also get in touch with the customer services team directly using the online contact form and they will be able to lend a hand. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Hey @Eccoslayer 

 

We're sorry to hear that! No fear though, we can get one of the accounts team to take a look for you.

 

If you would like to reach out to our contact form here, we'll see what we can do for you 🙂 Just a note, if you reply back to the automated reply it'll get out through to the correct teams. Let us know the 8 digit case number and we can make sure of it too. 😉

 

Thanks in advance 🙂

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