Announcements

Songs keep skipping by themselves. HELP.

Reply

Re: Songs keep skipping by themselves. HELP.

Moderator
Moderator

Hey there folks,

 

Thank you for your posts.

 

We're sorry to hear you're still having trouble with with. We can confirm that this ongoing issue should now be fixed, so your issue might be caused by something else.

 

Make sure to take a look at the supported browsers listed here. If you've checked that would you mind letting us know what troubleshooting steps you've done?

 

We'll have an eye out for your reply 🙂

 

Cheers!

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

Re: Songs keep skipping by themselves. HELP.

Regular

I'm having a very similar issue but using the actual Spotify dekstop app, not the web app. I've had the same issue on the Android app as well. It seems like a deeper problem with the Spotify player.

When this happens, Spotify just continuously skips through songs. In my case, it doesn't play any audio, just skips through tracks every fraction of a second. 

I've tried uninstalling it and reinstalling it, changing the default audio device for Spotify in Windows settings, and running as administrator, but nothing has solved the issue. Spotify developers really need to step up and fix this problem. It's been an ongoing issue for me for years.

Re: Songs keep skipping by themselves. HELP.

Moderator
Moderator

Hey @AlteriusOmega,

 

Thanks for reaching out to us and welcome to the Community 🙂

 

It looks like you are experiencing a different type of issue. We can see that you also posted in this thread. We'll try our best to help you out there.

 

If you have questions, you know where to find us.

 

Stay safe!

VerModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Difficult roads often lead to beautiful destinations." ―Zig Ziglar

Re: Songs keep skipping by themselves. HELP.

Casual Listener

Hello, I keep experiencing this issue of Web Player keeps skipping song by themselves.  I am a paying customer and only want to use the web player on my computer.  The web player was working fine until November 2020.  My Spotify is setup so that it is not connected to Facebook, and I have it setup not to share my usage with FaceBook. However, I am seeing the Web Player getting hung up with my FireFox Facebook container as Web Player Spotify is making Facebook call and my FireFox contain is getting alerted and halting the web call.

 

This tells me Spotify needs to change the Web Player 3rd party trackers.

 

I think this is why the web player is skipping songs, as Spotify is making calls to Facebook.  And between my AdBlockers, my FB AdBlocker and my FB Container in Firefox, the web player is now broken,

 

Spotify needs to design this to NOT use Facebook as a required tracker.

 

Please fix.

Re: Songs keep skipping by themselves. HELP.

Visitor
thank u for fixing the problem im not dealing with it anymore

Re: Songs keep skipping by themselves. HELP.

Moderator
Moderator

Hi there @terabyteman,


Thanks for sharing your troubleshooting with the Community!

 

At this point we'd suggest trying a different browser if you're experiencing issues with Firefox.

 

Let us know if you experience the same using another browser.

 

Thanks.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“With freedom, flowers, books, and the moon, who could not be perfectly happy?” ― Oscar Wilde

Re: Songs keep skipping by themselves. HELP.

Casual Listener
Hello,

I have tested it with Edge, Firefox, Chrome, Opera, Vivaldi browsers.

You all need to make some changes around the 3rd party trackers, or quit using them.


-- Tom Burgess

Re: Songs keep skipping by themselves. HELP.

Casual Listener

Yep, I can confirm the issue is fixed. Thanks everyone ❤️

Re: Songs keep skipping by themselves. HELP.

Regular
Nope, it still does not work on my PC's web player (Chrome, already tried Incognito tab; premium subscriber). Please fix it or advise us how to fix it, otherwise I see no point in maintaining my Spotify subscription. Thanks! 🙂

Re: Songs keep skipping by themselves. HELP.

Regular

Sorry, I cannot see that the issue is fixed. It still does not work on my PC's web player (Chrome, already tried Incognito tab; on MS Edge the web player does not seem to work at all). Please fix it or advise us how to fix it, otherwise I see no point in maintaining my Spotify subscription. Thanks! 🙂

SUGGESTED POSTS