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Plan
Premium
Country
UK
Device
Chromebook
Operating System
Chrome OS
My Question or Issue
Same as title. If I play any song via web player on my Chromebook, after 9 seconds there will be a momentary one or two second pause, then playback will resume uninterrupted until the end of the song. I've tried the usual stuff and the problem's stil there.
Solved! Go to Solution.
Hi there @karldegrijse,
Thanks for the reply.
Could you try out the solution by @Milez in this thread and see if that makes any difference.
Also, you can head over to this Ongoing Issue thread and add your +Vote to stay up to date with any updates, as well as adding your info as a post. This will help our team with the investigation of this issue.
Cheers.
Hey @bnzss, help's arrived.
Let's try a couple of things:
Let us know if the issue persists, along with some more info. Does it happen with every song? Does anything break the pattern?
All the best!
Hi, I'm having the same problem, also on the web app on a Chromebook (Acer Chromebook 14). It still does it on different internet connections and on incognito mode, so it seems to be a problem with the web app specifically. It works fine on the app, both on my desktop and phone, but the desktop app isn't desktop sized and is really annoying, so I would like to be able to keep using the web app instead.
This happens to me on webplayer every song and on 2 different chromebooks. Live in the US.
Hey @troytrivia and the rest,
Thanks for getting in touch!
We are aware of an issue with the app and are currently investigating it. Feel free to contribute in this topic where we gather information from affected users and keep everybody up-to-date. Be sure to comment or subscribe in the topic to get notifications. We'll get this sorted as soon as possible.
Sorry for the inconvenience. Let us know if you have further questions.
Have a nice day!
Hey @BubbaBri,
You can be kept up-to-date in this topic.
Be sure to hit +VOTE and subscribe to the topic so you get notifications.
Hope it'll get fixed soon! Have a nice day.
I was having this problem on my Acer Chromebook 15...EVERY song would pause at 9 seconds in. I downloaded the Android version and it seems to be working fine now.(although i prefer the other spotify format)..but whatryagonnado?
Has there been any fix for this? It gets annoying after a while. I'm having the exact same issue.