Songs momentarily pause playback at 9 seconds

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Ver
Ver
Moderator

Hey folks,

 

Thanks for the info 🙂

 

It sounds like you might be experiencing this issue. You can follow the steps under Status Update, add your +Vote and Subscribe to the thread so you can stay up-to-date with any relevant news about this.

 

Stay safe!

 

 

Re: I think I have found a solution for now

_froyo
Casual Listener

When I'm playing Spotify, I have this exact same problem. Currently, I am running an Acer Chromebook R11, and I have found a solution for now. However, I am not sure this will work on other devices, so do not take my words for granted.

1. Close out Spotify if you are playing it

2. Shut down your Chromebook with the "Shut Down" button

3. Turn on your Chromebook again 

4. Go to your Spotify and play a song, it should not pause at 9 seconds.

If this does not work on your Chromebook, then I am not sure. That is the only solution that I have seen to get rid of the problem.

P.S: If you shut it down again, Spotify will reset to pausing at 9 seconds. If you get worried about that, do the process again, for it has worked for me so far. 

Screenshot 2020-02-06 at 2.30.07 PM.png

UPDATE!

_froyo
Casual Listener

You may have to shut it down multiple times now. Be aware.

Re: Songs momentarily pause playback at 9 seconds

Lio1980
Visitor

It's been more than six months since the promise for a solution, but the 9-seconds glitch pertains on the web app for Chromebooks.

Come on, is it THAT difficult to solve this issue?

Re: Songs momentarily pause playback at 9 seconds

5stardeath
Visitor

The same thing is happening to me. I'm sure it is worse for those who paid.

Please revisit this issue!

highway24
Casual Listener

My Chromebook has a problem where Spotify pauses momentarily at 9 seconds when on the web browser. My school disabled apps, so I cannot download the Spotify app. You answered someone else and said this was an individual problem. This is not. People are posting about it everywhere, places like Reddit. Please fix this problem.

Re: Songs momentarily pause playback at 9 seconds

burtcrepeault
Visitor
One year after original post, I'm still havin the problem, Also on an Acer Chromebook using the web player.

Re: Songs momentarily pause playback at 9 seconds

nathanmwilliams
Visitor

They still haven't fixed this? Former Spotify subscriber who tries this every couple months -- and Chrome OS versions -- hoping there's been a fixed.

 

Same issue as everyone else. Pauses on every track at 9 seconds. Resumes after a second. Very annoying interruption to music. Clearing cookes and cache doesn't help, neither does rebooting Chrome or resetting network. 

Re: Songs momentarily pause playback at 9 seconds

dphilly83
Visitor

There's a problem with the Webplayer on Spotify's end.

Using the same internet connection, the Spotify Playstore App on my Chromebook nor the app on my Android phone have the same skip issues. 

Re: Songs momentarily pause playback at 9 seconds

justin313320
Visitor

mine stops at exactly 9 seconds and I've done everything it didn't do it a for a bit then started again and I have a Chromebook 11 3180

Re: Songs momentarily pause playback at 9 seconds

Elena
Moderator
Moderator

Hey hey @justin313320!

 

Thanks for reaching out this sounds odd and we'll do our best to help you out here.

 

Just to doublecheck, can you let us know if you've already tried to log out > restart your device > log back in? 

 

If that doesn't do it for you, we'll need to know if this happens on all your devices and if you're using the Google play app or the web based version of Spotify.

 

A screen recording of what you're experiencing will be very helpful to our investigation as well.

 

Keep us in the loop here.

ElenaModerator
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