Songs momentarily pause playback at 9 seconds

[karldegrijse]

If you had read ALL the comments above, you'd understand that your questions are redundant. 

Been struggling with this (as a paying customer) for years. 

Get to work! 

[TrevorGriffiths]

I have the problem on my Acer Chromebook. Amazing that Spotify can't fix this after so long. Big black mark.

[alekc]

This is web player specific as can be noted from the forums title

[Alex]

Hey there folks,

thanks for sharing you info with the Community!

Could you also let us know if this happens regardless of the network you're using? Does it happen on mobile data and your home Wi-Fi or only on your school/company's network.

Thanks. We'll be on the lookout for your replies.

[karldegrijse]

Both: at home AND at work. 

[Alex · Accepted solution]

Hi there @karldegrijse,

Thanks for the reply.

Could you try out the solution by @Milez in this thread and see if that makes any difference.

Also, you can head over to this Ongoing Issue thread and add your +Vote to stay up to date with any updates, as well as adding your info as a post. This will help our team with the investigation of this issue. 

Cheers.

[karldegrijse]

Enabled Smooth Scrolling but couldn't find the "New Tab Loading Animation". Restarted chromebook anyhow and it SEEMS fixed. Let's hope it's permanent. Where exactly can I click "Accept as Solution"? ( Can't find it).

[Ivan]

Hey @karldegrijse, 

Thanks for keeping us in the loop. 

We’re happy to hear this is fixed for you and you can enjoy your music again.

To mark a response as a Solution you need to scroll and find the post in question and look at the bottom of the tray where it gets displayed. There you can see some buttons allowing you to Reply, Like or Accept As Solution. 

We'll be here if you have any questions. 

[karldegrijse]

I only see the reply and like buttons... 

[Alex]

Hi @karldegrijse,

Thanks for getting back to us.

No worries, if you're not seeing this button in this thread, we can mark it for you 🙂

Don't hesitate to reach out again if you have more questions. 

Have a great day!