[Sonos] Some playlists are available - and some aren't

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[Sonos] Some playlists are available - and some aren't

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Hi,

 

I have a premium subscription and have happily linked my Spotify accoutn to my Sonos system. Most of my playlists play happily on my Mac and Sonos - but some seem to only be available on the Mac - but not Sonos. The attached image shows the spotify and sonos views to the same playlist...

 

Any ideas why this might be the case anyone?

 

Thanks,

Niels

 

 

2014-03-10 10.12.06 am.png
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Re: [Sonos] Some playlists are available - and some aren't

Community Legend

The reason this is happening is that the album in question Peter Gabriel – Secret World Live has been removed from Spotify (it is currently showing as unavailable worldwide). My guess is, your Sonos has queried the Spotify catalogue recently and found this, hence why it can't stream the tracks from Spotify. Your desktop client on the other hand is most likely playing the tracks from data it has temporarily cached, which unfortunately is only temporary and you will probably find the tracks become unavailabe there shortly. 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: [Sonos] Some playlists are available - and some aren't

Community Legend

Are they local files (music from your computer) or from Spotify? Sonos can't play local files in playlists from Spotify.

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Re: [Sonos] Some playlists are available - and some aren't

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They aren't local files. They are 'genuine' Spotify tracks.

Re: [Sonos] Some playlists are available - and some aren't

Community Legend
Weird, could you post a link to that playlist (Right click > Copy Spotify URI)? Also, what country are you in?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: [Sonos] Some playlists are available - and some aren't

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Peter,

 

I am based in the UK and here is the playlst URI: spotify:user:nielsrump:playlist:1fbattdRrmoHrr19vhjlhI

 

Thanks,

Niels

Highlighted
Solution!

Re: [Sonos] Some playlists are available - and some aren't

Community Legend

The reason this is happening is that the album in question Peter Gabriel – Secret World Live has been removed from Spotify (it is currently showing as unavailable worldwide). My guess is, your Sonos has queried the Spotify catalogue recently and found this, hence why it can't stream the tracks from Spotify. Your desktop client on the other hand is most likely playing the tracks from data it has temporarily cached, which unfortunately is only temporary and you will probably find the tracks become unavailabe there shortly. 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

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Re: [Sonos] Some playlists are available - and some aren't

Regular

Ah - thanks. Peter. Not the answer I wanted - but it makes sense.

 

Niels

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