Sonos didnt login

[klarmacker]

Hi

I Reset my Password to be sure that i have the correct Password.

So i tried my Devicepasswort which is some digit 

Your device username is: *********

1. Your device password
2. Kennwortstärke
3. Confirm device password

So i set it new.

Everytime i Log-in i get the Error that the account isnt found or valid.

i pay the premium account. 

i cant use it. that is useless no support at all.

[Richard]

Hey, sorry to hear you're having trouble getting logged in.

I'd recommend getting in touch via our contact form and we'll help you out by email on this. Thanks.