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Sorry, the music stopped since your spotify account is being used on another device

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7 people liked this

Sorry, the music stopped since your spotify account is being used on another device

jamesandjazz
Newbie

Spotify has recently started playing a really loud message when switching mid song from any Chromecast Audio to another device. This is really annoying as it is at full volume. Is there a way of stopping this error?

 

Chromecast audio firmware is up to date, as is the iOS 'Google Home' App. 

I can switch between phone and computer with no issue but switching between chromecast to any other device (including phone, computer, other chromecast) results in the message being played. 

 

I notice that when this happens, it appears that Spotify has not registered that it has stopped casting to the Chromecast i.e. if you check in the Google Home app it still shows that it is casting. I assume this is the problem. 

 

I have tried 'signing out everywhere' and signing in again but this did not make a difference.

 

Anyone else having this issue? Have seen a few comments about it on here but no answers!

5 Replies
1 person liked this

Re: Sorry, the music stopped since your spotify account is being used on another device

Deadlast007
Newbie

I'm having the same issue with my Google Home. I tried taking all devices off and putting them back. I restarted the Device. I uninstalled and reinstalled Spotify. No clue. Just started happening on Saturday. 

1 person liked this

Re: Sorry, the music stopped since your spotify account is being used on another device

the_sysop
Newbie

I also have this issue using my ipad and my chromecast audio. It only seems to happen when I skip songs.

1 person liked this

Re: Sorry, the music stopped since your spotify account is being used on another device

tomfitz20
Newbie

Just adding this to the mix here. My google home has begun to do this as well when skipping songs. 

 

I have confirmed that I am logged out of all other devices. 

1 person liked this

Re: Sorry, the music stopped since your spotify account is being used on another device

Icculusthegr8
Casual Listener

Same annoying problem

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1 person liked this

Re: Sorry, the music stopped since your spotify account is being used on another device

munkyhed
Casual Listener

Same issue. very frustrating

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