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Specific Podcast not playing (web and desktop players)

Specific Podcast not playing (web and desktop players)

Plan

Free

Country

Brazil

 

Operating System

Windows 7 / Web Player on Google Chrome

 

My Question or Issue:

I've been having this issue where there's a specific podcast that won't play, it's been almost a month now. The podcast in quention is called "Café da Manhã" and it is from spotify. Every other podcast or playlist works fine on web player or desktop app but this one doesn't. When I try to play it or will I get a ton of propaganda one after the other on repeat or the player will jump episodes trying to load them, but nothing ever loads, the same thing happens on the desktop app, I've tried a lot of different things already, like cleaning my cache or trying to listen on incognito mode, but still can't get to play this podcast. Is this a virus thing on my Chrome? 

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Reply
2 Replies

Hi @sharpieh, thanks for writing!

 

It seems like the issue is on your Chrome's end, since it works fine when playing elsewhere.

 

What happens if you start playing the podcast using the desktop app and then switch it to browser?

 

If it doesn't work, I suggest that you delete and reinstall Chrome to see if it helps.

 

Let me know how it goes!

 

Ah, e se preferir pode responder em português 🙂

 

BittencourtSpotify Star
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Opa, então prefiro responder em portugues 😄 

Então, primeiro testei iniciar o podcast pelo aplicativo e tentar continuar pelo browser e também tentei o caminho contrário e ambos também não funcionaram. Acabei de desinstalar e instalar de novo o google chrome e o problema ainda persiste, a única diferença agora é que o botão de play nem fica mais rodando, agora eu to achando que ou é um algum vírus no computador que não importa re-instalar o Chrome, ou algum tipo de problema com a minha internet em si -eu tive problemas pra logar num jogo em particular também esses meses, e procurando ajuda acabei achando algo falando sobre problema com a conecção de porta ou algo assim, que só foi arrumado ligando pra operadora de internet, como não entendo nada disso e não saberia explicar pro atendente o que acontece acabei deixando quieto, mas pensando agora talvez uma coisa esteja conectada com a outra.

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