Samsung Galaxy Active 2 Watch
My Question or Issue
I recently bought a Samsung Galaxy Active 2 Watch. I installed Spotify on it from the Samsung store. Since I already had it installed on my old Samsung Gear S3 watch, I figured this wouldn't be a problem. I signed out of the Gear S3, and tried starting the Spotify on the Galaxy Active 2, but for some reason, after it says "Get Started" and I accept the permissions, it just goes to a black screen that says "Connect to Bluetooth to use Spotify". The watch is connected to my Samsung S10 phone via Bluetooth. Everything else works, but Spotify just gives me this message, there's no way to change it. I've tried uninstalling and reinstalling, I've tried rebooting both the phone and watch, I've tried going to standalone on my watch with just wifi and the phone off, and it's always the same message. Is the app broken? Or am I doing something wrong?
Solved! Go to Solution.
Just purchased the Samsung Galaxy watch active 2 a couple weeks ago and ran into the same issue. Here's how I resolved the problem.
Step 1: Open your spotify app and proceed to your settings ( Gear Icon at the upper right corner.)
Step 2: Scroll down to the devices section. Tap on "Connect to a device."
Step 3: If you see your watch on the list, Tap on it to remove it. (Your app should now show that you are listening on your 'this' phone.)
*Note: Remove the watch device from the spotify app but not your phone settings. Your watch should still be Connected to your phone via blue tooth.
Now open the spotify app on your s2 active watch and tap to refresh.
I hope this works well for you as it did for me.