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Spotify Free won't play musics (Pc-Windows10)

Spotify Free won't play musics (Pc-Windows10)

Before I start, I aplogize for my bad english.

So I downloaded spotify one month ago and since that day there is some musics that simply won't play (It shows me that http://prntscr.com/mn5l5r)
I tried re-downloading the app and then the problem is solved but only for a day

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1 Reply

Hey @antarequiem.

 

Thanks for getting in touch!

 

We're currently experiencing an issue which might be related to your host files. Try to follow the next few steps to see if that solves the issue for you:

 

  1. Open Notepad as an administrator (right-click - Open as Administrator)
  2. go to File - Open and navigate to C:\Windows\System32\drivers\etc
  3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open
  4. When the file is open, you will see a block of text with # in front of each line and might see entries like 0.0.0.0 website.com127.0.0.1 website2.com
  5. Check for any entries with Spotify in the address. Examples may look like: 0.0.0.0 weblb-wg.gslb.spotify.com0.0.0.0
  6. If you do find any lines with Spotify, please remove them.
  7. Save your changes and restart Spotify.

Hope this helps! Let us know if you have further questions.

 

Have a nice day.

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