Sorry Spotify, but this answer is worthless. Nobody was complaining about the experience - on the contrary. People love the integration into djay pro and are passionate about how much they love it. They are complaining about you removing the service, so if you you are serious about "pouring our energy into new ways of creating the best experience for our users", then don't take it away, because that's the only reason many users pay for a premium subscription. If there is another logical reason why you will no longer offer support, then please reveal it, and not just dance around the issue by offering a carrot to present a great new idea. The great idea is already clearly defined.
My idea was that Spotify didn’t pull this dishonourable move on thousands of customers that were loyal to them. I don’t understand what you mean by “ideas”. It’s like a tap is on, it gets turned off, someone says “if anyone has any ideas of how to get the water back on message us here...”