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Spotify Many Bug Issue Continue

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Re: Spotify Many Bug Issue Continue

billywockeez
Regular

Nope, it still the same @SergioDavid

Re: Spotify Many Bug Issue Continue

JuanSebastian
Roadie

We understand @billywockeez.

 

In this case, can you try using the Spotify app with a different internet connection if it's possible? 

 

Let us know if this makes a difference. 

Re: Spotify Many Bug Issue Continue

billywockeez
Regular

@JuanSebastian Yes I did, but still the same proble occured.

Highlighted

Re: Spotify Many Bug Issue Continue

Alfredo
Roadie

Hey @billywockeez!

 

You might have a duplicate cache which is causing this issue. Sometimes when you download music to your device, the storage might malfunction creating multiple caches for the same downloaded songs.

 

Let's try logging in to your Account page > Offline devices > Remove all devices. Once all the devices are removed, reinstall Spotify before downloading your music and using the app again.

 

Let us know if that helps with this issue.

 

Cheers.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp
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