As @csbubbles mentioned - we currently have an ongoing issue about this. We suggest that you head over there and leave the information that's being asked for. You can also leave a +VOTE and Subscribe to the thread for any updates.
A little research shows this problem has been going on since at least 2017, in various forms. Seriously? With so many folks having similar issues, with very specific details, I find it hard to believe the technical crew can't recreate and isolate the problem. Really sad. I guess I should be glad that I only experience the problem intermittently. It's on Chrome and Edge, both latest version as of this post. Clicking previous, previous, next generally gets it started again.
Also happening to me on Chrome, playback stops at 9 seconds every couple of minutes. This is obviously a bug that Spotify should fix and not a client issue, please stop telling people to restart or whatever, just fix it.
Ok so I wasn't sure but I posted a few minutes ago links to the spotify subreddit with the most recent posts about the 9 seconds problem and it got deleted twice ( I guess it's an automatic thing when there is a link to an external website)
My point is, a lot of people are encountering this problem and it lasts for years, comes and goes.. apparently a lot of people are having the problem since last week.
I get that you have to troubleshoot every problem but this one has ben troubleshoot several times now with people from everywhere, using different browsers, different IP, different ISP, different Operating systems.
If you don't know what is causing the issue, just tell us because right now it's causing more frustration for everyone (probably including you)
We understand where you're coming from. However, keep in mind that issues such as these can be caused by many different factors, so what works for some users might not work for others. This is the reason why we need to narrow it down with everyone as much as possible, it helps us see if the cause is the same or not.
@lucasjames1, could you give us a bit more info about what you've tried? This info will also help us report the issue to the right folks.
Keep us posted.
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"Music touches us emotionally, where words alone can't." -Henry Thoreau
The tech support here does not answer questions. They ask the questions. They deflect and obfuscate.
CANCEL YOUR SUBSCRIPTION
If you really want Spotify to address the issue with their programming hit them in their pocket books people. Stop paying to be frustrated with a subpar service and stop wasting your time on these tech-dodos.