Spotify Web Player Loads Blank Screen

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Spotify Web Player Loads Blank Screen

felixben
Newbie

 

Operating System

 Windows 8.1

Browser

Chrome

Am trying  to load web player it keeps loading blank page, i have tried loading it
through incognition mode , tried with latest chrome browser, deleted all chrome addons, erase all cookies and cache but still it wont load i think this error is from spotify, 

Below is te screen video of what i see when i load the page 


https://youtu.be/tIkYJB2r0L8

 

 

3 Replies

Re: Spotify Web Player Loads Blank Screen

Moderator
Moderator

Hey @felixben.

 

Thanks for getting in touch!

 

Could you try the following alternative link to see if that solves the issue?

 

https://play.spotify.com/?http=1

 

Bookmark the link if it works for you. If it doesn't, please try a different web-browser and let us know what the result is.

 

Looking forward to your reply and have a nice day.

GuidoModerator
 
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Re: Spotify Web Player Loads Blank Screen

19dufbri
Newbie

I've had the exact same problem, the desktop app works fine, but the webplayer loads a blank screen no matter what I do (Different Browsers, Incognito, Relog, Different Account, etc). Additionally the web player loads on different computers, just not my main system. Also the ?http=1  URL paramer seems to have no effect

Re: Spotify Web Player Loads Blank Screen

Moderator
Moderator

Hey @19dufbri.

 

Thanks for reaching out to us about this.

 

Could you let us know what device you are using with the web player?

 

As soon as we have that information, we'll look into this further.

 

Thanks! We'll be looking out for your reply.

PeterModerator
 
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