Hi Bittencourt, the 2 icons on right top are extensions (already uninstalled before making the video and then installed again because they weren't causing the problem) are: "Reload all tabs" and "AliUP" a price-following tracker for Aliexpress. They're not causing problems. I don't have other desktop computer to test here atm. My account is perfectly working at my parent's house using Spotify Web Player from there on Windows 7.
What is working here: Spotify Android app on Samsung S6, S7 Edge, Tab S4, Spotify desktop app from Macbook Pro 2014. Even Deezer web player is perfectly working..
The attempts I've made until now: Use all OSX browsers (Opera, Firefox, Safari, Chrome), uninstalled and reinstalled them, create a new computer user with brand-new settings, switch between 3 different network here even via router from mobile, uninstalled ad blocker, grant full web access to Spotify sites. I might have forgotten something..
If possible, try it with a different WiFi network. For example, some shared or public networks (e.g. schools/work/office) restrict access to certain services. If it works with another connection, we recommend contacting the service provider of the original network for more information.
If that doesn't do the trick, you can try checking your hosts file.
For that, you'll need admin rights, but otherwise it's an easy procedure!
1. Open Notepad as an administrator (right-click - Open as Administrator) 2. Go to File - Open and navigate to:
3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pickhostsand click on Open. 4. The file is opened. You will see a block of text with # in front of each line and might see entries like
Check foranyentrieswithspotifyorfastlyin the address. Examples may look like:
Hi Bittencourt! Thanks for your help! Finally I got my Spotify Web Player working again! Most probably there was some problems with some entries in my host file that killed Spotify Web Player in the last 3 weeks. Thanks again for your efforts and help. Much love. Giò