Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
This is the first time that this has occured but on my iPhone when I trried to play music from a Spotify playlist on Sonos, no playlists were shown. So I removed to application from Sonos and tried to re-add it. However after selecting the 'I already have an account' option for logging into Spotify on Sonos, the following came up 'Error. There was a problem authorising the account. Please check your internet and if the probem persists, please contact Spotify for help with your account. Press 'Back' to try again or 'Done' to continue.' My internet is working fine and I clicked 'Back' and 'Done' but the same error kept coming up. The SPotify account works fine offline and online on all devices but just not with Sonos.
Many Thanks.
Meeeeeeee Toooooooooooooo and Sonus doesn't have a clue as their support page is swamped!
same problem...
got spotify premium yesterday as i was fed up with juke.
and now its not willing to connect to my sonos system?
please help
Aaarrrgghhhh.... same here.
Help Help
Same here !
Me too
Works fine now
I don't have FB account.
Doesn't work now ... again
Sonos tweeted to say they are aware of the issue and working on it:
We're currently experiencing an outage with Spotify on Sonos. We will keep you posted once resolved.
โ Sonos Support Team (@SonosSupport) May 24, 2014
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Hey there you, ย Yeah, you!ย 😁 ย Welcome - we're glad you joined the Spotify Community! ย While you here, let's have a fun game and getโฆ