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Spotify and alexa echo. song stop and start again

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Spotify and alexa echo. song stop and start again

funkopopwave
Newbie

Hi, I have problem listening spotify in my amazon echo. When I'm listening, per exemple, a playlist, some songs cut while playing and start from the beggining again, it's random but and is't a little annoyning

 

Any help will be apreciated. thanks in advance.

60 Replies

Re: Spotify and alexa echo. song stop and start again

tompayne
Regular

I have Spotify connected to my Alexa and enjoy it most of the time. But it seems to simply stop playing at various times. If I switch to my Spotify app on my iPad, I see it appears that the song continues to play, but I don't hear anything on Alexa. If I ask "what is playing", Alexa is more than happy to tell me. Everyone tells me "it's clearly a netowrk problem" but the rest of my house continues to happily steam various sources via Verizon FIOS. I have rebooted Alexa numerous times and get no benefit. Any ideas would be welcome!

Re: Spotify and alexa echo. song stop and start again

1166659352
Casual Listener

Huh, I have the same problem...

Re: Spotify and alexa echo. song stop and start again

SRT4STK
Regular

It happens to me too.  I have Alexa dot and Bose SoundTouch 10.  Happening on both.  Regardless of where I start Spotify from.  iPad, iPhone, the speaker itself or through Alexa.  

 

Re: Spotify and alexa echo. song stop and start again

tompayne
Regular
I thought it might just be Spotify, but it happens when I ask Alexa to
listen to the radio as well (via TuneIn).

Re: Spotify and alexa echo. song stop and start again

tompayne
Regular
Turns out this appears to be related to wifi signal strength. Or something to do with the wifi. I moved the echo dot closer to my primary wifi (versus the Actiontec repeater) and it seems to be working flawlessly now.

Re: Spotify and alexa echo. song stop and start again

SRT4STK
Regular
I will try that, although I am very close to the wifi

I have stopped listening to Spotify because of this. Trialing SiriusXM and so far so good. Been listening for atleast 30 hours now.

Re: Spotify and alexa echo. song stop and start again

cmarie82
Casual Listener

I have been ahving this issues for months and have reset it multiple times, and it's sitting directly above the wifi router so I know it's not connectivity issues. Now I ahve a second one and it's doing the sma ethign on the new one as well. I think it's a bad design with Spotify, it never happens with Pandora or Amazon music. 

Re: Spotify and alexa echo. song stop and start again

SRT4STK
Regular
I dropped spotify and got Sirius XM. It works fine

Re: Spotify and alexa echo. song stop and start again

Qdxb
Newbie

I have the same issue and it's getting very annoying as it keeps happening every 2nd or 3rd song! Did anyone find a way to fix this? Thanks :)

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