Spotify app stopped working on my galaxy watch active 2 with it last update (Tizen 5.5.0.1)

[newbru]

Plan

Premium

Devices

Galaxy watch active 2

Operating System

Tizen 5.5.0.1

My Question or Issue

The spotify app on my galaxy watch active 2 was working perfect until the last update of the weareble OS (Tizen 5.5.0.1), then it's stopped working. It loads forever and don't opens the app. It's impossible to use it and listen to my music. At this moment the spotify app is in version 2.3.18.

I loved the galaxy watch because I could connect to my premium spotify and listen to my playlist offline while running, without having my cellphone around. This problem may cause me to stop using spotify, as others players are still functioning perfect in the galaxy watch active 2.

I hope you guys can solve this as soon as possible. 

[Keanu_C]

Hey @newbru 

Currently, there is an ongoing issue with the update to the galaxy watch. Spotify has been made aware and it is under investigation. Here is the link to where you can keep an eye on the progress.

All the best!

Keanu_C