As of December 31, 2017, the Groove Music Pass streaming service will be discontinued and Groove Music Pass music will no longer be available. The built-in Groove music player will continue to play all your owned (local) and OneDrive music files, but will no longer stream Groove Music Pass content.
For those that stream Groove Music Pass content, don’t worry! We’ve partnered with them so anyone currently using the Groove Music service can transfer their music collection to a new or existing Spotify account and continue enjoying the music streaming experience.
How do I transfer my Groove Music collection to Spotify?
From October 9, 2017, Groove Music Pass subscribers will be able to transfer existing music collections and playlists they created to Spotify with just a few easy steps:
If you’re not prompted to transfer your music, check:
To manually transfer your music, go to Settings in Groove Music and select Move my music to Spotify. It’s not possible to transfer your Groove Music collection on a mobile device, or using an Xbox 360.
I'm a current Groove Music Pass subscriber, will I get a refund?
Monthly Groove Music Pass subscribers are eligible for a refund for the remainder of their subscription if they cancel before December 31, 2017. Refund eligibility will be determined by your next billing date and the unused time already paid for on the monthly subscription.
If you paid for an annual pass or prepaid subscription card, you’re eligible for a refund of the remainder of your subscription, either when the subscription is canceled, or on December 31st 2017, whichever comes first.
All Groove Music Pass refunds are processed by Microsoft. To request one, or for more information, we recommend contacting Microsoft.
If you create a new Spotify account, you’ll start out on the Spotify Free service. Once you’ve transferred your Groove Music collection to Spotify, you’ll automatically receive a 60-day free trial for Spotify Premium when you upgrade. Remember to cancel your existing Groove Music Pass subscription if you move to Spotify before December 31st, 2017.
Spotify has a number of different subscription options available. Check them out and choose the one that’s right for you.
If you’re a Groove Music Pass subscriber and you transfer your music to Spotify before December 31, 2017, you’ll automatically receive a 60-day free trial for Spotify Premium when you upgrade from Spotify Free.
All the music that has a match in Spotify will appear in your Spotify library and playlists. All your purchased or uploaded music will remain untouched in the built-in Groove Music app. Groove Music Pass content will continue to be playable until December 31, 2017. Music in OneDrive and on your hard drive will be untouched and continue to be playable through the built-in Groove Music app.
We do our best to preserve your collection and playlists when moving them, but there may be some cases where we can’t find a matching song in our catalog. A list of the songs we are unable to move can be found in a file on your computer named spotify_migration.txt. The file is in your music library folder, which for most users is found at C:\users\[username]\Music\ (also known as %userprofile%\Music\).
Any music in your OneDrive and on your hard drive will be untouched and remain playable through the built-in Groove Music app.
Heads up: Only playlists you created will be moved to Spotify. Any editorial playlists you’ve saved from the Groove Explore page will not be moved, so we recommend you add those songs to a new playlist before moving your music to Spotify.
Nothing will change for you. You can continue to play your owned (local), OneDrive, or purchased content through the built-in Groove Music app. But, if you want to streams music from Spotify’s catalog of over 30 million songs at no cost, check out Spotify Free.
Yes. Songs you’ve purchased can still be streamed and downloaded to your Windows devices, provided they’re still available in the Groove Music catalog. Owned (local) files on any of your devices will still be playable in the built-in Groove Music app, which will remain available on both iOS and Android.
There will likely be a decrease in the size of Groove Music’s catalog. To be on the safe side, we recommend downloading any tracks you’ve previously purchased and store them in OneDrive to ensure you don’t lose access to them.
Solved! Go to Solution.
I ultimately got it to work.
In my case it was a HOSTS file edit. On Windows I use the mvps.org tool to block ads — it adds a slew of entries to HOSTS that wipe out ad sites. Sometimes one of these ad network sites is used by non-ad software. I imagine either Spotify or Facebook has web sites that are both ad servers and authentication routing servers.
When I restored my HOSTS to the Windows default, everything worked.
I don't think u can do from phone. I couldn't from the groove app on windows phone. You mat have to borrow a friend W10 machine and log into groove on that and do it from there.
I would welcome any assistance, from the community. Like you all, I have had the message to move to Spotify. OK, not the end of the world...except I have a laptop that is running Windows 7 Professional, not Windows 10, so I can’t transfer my Groove catalog to Spotify.
I contacted Spotify twice & they unfortunately haven’t been of much use, just directing me here, in stead of actually helping.
Many assistance that could be offered, will be gratefully received. Many thanks.
I'd suggest getting a friend who has a windows 10 computer to allow you to create a profile on their machine. When that is done then follow the migration instructions. When it's completed and you log onto your windows7 computer, Spotify there should be synchronised.