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Spotify connect doesn't make a connection with any of my devices

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Spotify connect doesn't make a connection with any of my devices

Since yesterday Spotify Connect doen't work anymore on any of my devices. We're using the next set up:

  • Denon HEOS Link
  • apps on iPad air 2, iPad mini and Samsung S4, Asus laptop en iMac
  • Fritzbox 7490 router
  • Premium account

The connect button does show up (grey) and the HEOS also shows up. But their is no connection made. Until yesterday everything worked just fine. No changes were made in my network setup. Strangely none of my other devices (iMac and laptop) show up. Which they did before.

 

Things we tried so far:

  • uninstall and reinstall Spotify
  • Turned off/on the HEOS Link.
  • Switch off/on my router.

What could be the problem?

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41 Replies

I am having the same problem.  My receiver is an STR-DN850.  I have been away since the new year and have just returned home.  Now I cannot connect to Spotify (PC app).  Spotify sees the receiver, but when I click on it to connect, it doesn't do anything.  Any help would be appreciated.  Thanks.

Hey,

 

Got the same receiver and it seems to work fine. One thing I noticed that it sometimes looses Wi-Fi connection hence not visible on the phone.

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