Spotify doesn’t play on Bose SoundTouch anymore

[Caro_Thestep]

Hi Peter!

I’ve done all the aforementioned steps + factory reset of both of my Bose Soundtouch 10 speakers and the problem with Spotify still continues;

-Spotify music disconnects every 2-3 seconds asynchronously between the speakers, then reconnect, etc.

-this problem occurs no matter the way I use Spotify on my speakers; Soundtouch, Spotify, speaker buttons, or even via Bluetooth.

-I use a Spotify Premium Account

-Listening to Spotify on any other device works like a breeze.

-Every other music system (Radio Paradise, Radio-Classique, etc) I use on my Bose Soundtouch 10 via Soundtouch works perfectly.

-I don’t have a problem to play music coming from other systems (Apple Music) via Bluetooth.

Please let me know what would be the next steps.  I believe this problem likely started 1-2 weeks ago.

thanks

[Caro_Thestep]

Update; updated my router's firmware and changed channel. Everything works for the moment...  Either this was wave interference or old firmware, I do not know.

[Xenia]

Hey everyone,

Seems like performing a soft reset or hard reset on your speakers does the trick. We’d recommend you follow the steps suggested by @Veemaxt here and should that not work, try a factory reset. Head here to check out how.

Hope this helps. Let us know how you get on 🙂

[MoRiley50]

FINALLY FOUND THE SOLUTION!  None of the recommendations worked for me, until I did this.  I unplugged the router (not the modem, which are separate in my house) and unplugged the power source for each set of Bose 151 speakers in my Bose Soundtouch SA-5 system, and waited a minute or so, then plugged it all back in.  VOILA!  Spotify worked again.

[fringeman]

Thanks mate! I’ve had same issue and it was solved due to your advice.

[MoRiley50]

I found that solution online and glad that it finally worked out. I have a
feeling that I’ll need to do that every once in awhile.
Glad it worked for you, too.
Mo

[pdxfox]

I've had to perform the 'solution' numerous times. Thus, it is not a solution. It is a quick fix or a workaround. Please find an actual solution, and fix this bug.

[Lambooma]

• Have the same issue as on this feed and unfortunately the issue keeps coming back. Have had the SoundTouch Stereo JC II wifi system for 5 years and up to now has worked well. Apple play, TuneIn, etc ok but Spotify through both the Spotify and Bose SoundTouch Apps keep intermittently cutting out.  At a loss as have tried various router settings, both direct Ethernet and a Wifi connections but same issue. Seems to have happened after a recent upgrade 2-3 weeks ago?  Any help appreciated? Thx. 

[Luchito51]

I have the same problem. Now it won`t play anymore. Tried soft reset, hard reset, wifi firmware update, but nothing worked.

Able to play spotify on every other device, but not on the Bose Soundtouch 10 speakers.

They used to work fine 2 weeks ago.

Help!

[lalfonsososa]

I have the same issue as yesterday my ST30 played Spotify music smoothly, now it's stuck in blue and won't play neither in SoundTouch app nor directly in Spotify connect, but TuneIn radio works fine.