Spotify has stopped working on Alexa echo dot

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Spotify has stopped working on Alexa echo dot

Regular

Plan

Premium

Country

USA

 

Device

(echo dot)

Operating System

 

 

Spotify has stopped working my echo dot. It wont play. When I open the spotify app on my iphone, the echo dot no longer appears. It doesnt respond to voice commands. I have rebooted the echo dot, disabled and enabled the skill. nothing works. 

 

3 Replies
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Re: Spotify has stopped working on Alexa echo dot

Visitor

I have the same problem, if you come up with a solution let us know !!

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Re: Spotify has stopped working on Alexa echo dot

Regular
none of the troubleshooting steps online worked. so i just unplugged my echo dot and plugged it back in and spotify works again,
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Re: Spotify has stopped working on Alexa echo dot

Moderator
Moderator

Hey there @borat23 and @Fatimaddp,

 

Thank you for your posts. We're happy to help.

 

Can you confirm if the issue still persists? We recommend you to do the same as @borat23 mentioned - to unplug your echo dot and then plug it in again.

 

Also - can you let us know if you experience this with one device or more devices?

 

Keep us posted. We'll have an eye open for your reply.

 

Cheers!

MarioModerator
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