Announcements
Uh oh, we’ve noticed some issues right now and are investigating. Check this thread for more info and updates.

Spotify immediately crashes

Reply

Spotify immediately crashes

Newbie
Hi

My Spotify is working fine when I am on my 4g. However as soon as I turn on my wifi my Spotify app, on my iPhone 6, immediately crashes. Can you help with this?
I have the most descent iOS and the updated app.
1 Reply

Re: Spotify immediately crashes - Status changed to: Need more info

Community Manager
Community Manager

Hey there @owen3012!

 

We hope you're well.

This sounds like something we're looking into here.

Just to check, are you rocking the latest version of Spotify/iOS on your device, and are your network settings up-to-date?

If you are just starting to have these issues please can you follow the steps below, and let us know if this helps:

 

  1. Reinstall Spotify
  2. Restart your device
  3. Reset network settings

If this doesn't do the trick, just head over to the main thread, and let us know:

1. Your exact device/operating system.
2. The exact version of Spotify you're using 🙂

We can then keep getting things looked into, don't worry.

Thanks,

 

/M

 

 

SUGGESTED POSTS