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Spotify keeps randomly switching to Web Player

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Re: Spotify keeps randomly switching to Web Player

Mattg2474
Casual Listener

I have done this twice. Does not seem to be solving anything.

Re: Spotify keeps randomly switching to Web Player

smythify
Newbie

UGH! Same here.. and yes.. playing from my own playlist.. stops mid-song.. asks to play on web player, then pulls random song (often a spanish playlist or rap) from random playlist(s).. it also adds these playlists to my recent queue, so I have to delete them all.  I just did the change password option and hooping for best, but honestly this is so frustrating. Were we hacked? Please tell me this is being fixed.

Re: Spotify keeps randomly switching to Web Player

dal3macio
Casual Listener

I finally talked to someone at Spotify.  I had to reset all my passwords.  Not just the Spotify password, but the password to the email associated with my spotify account.  and also facebook password.  What a pain.  But they said this should help.  Too soon to say for sure but I'll confirm in a week or two if i have no interruptions. 

Re: Spotify keeps randomly switching to Web Player

Graatsie
Newbie

I have the exact same thing! Changed my password, deleted spotify completely and reinstalled it. Still doing it! And always the stupid Bailando!

Re: Spotify keeps randomly switching to Web Player

Swanny
Community Legend
Hey guys, if you're having issues with the Spotify Web Player hijacking your account, please take a look at this guide first: https://support.spotify.com/article/someone-has-gained-access-to-my-account/

If that does not appear to resolve your issues, then please contact Spotify Support through this link: https://support.spotify.com/contact-spotify-support/

Hopefully this helps to sort the issue out once and for all!

Solution!

Re: Spotify keeps randomly switching to Web Player

Jan1231123
Newbie

It probably is a Spotify problem itself. As for the most people it is switching to bailando and despacito which is also happening to me. Fix ur code brah.

Re: Spotify keeps randomly switching to Web Player

dal3macio
Casual Listener

I spoke to someone at Spotify about this.  I had to reset all my passwords associated with my Spotify account.  This means reset your email password linked to your account and even Facebook password if you have them linked.  I did this about a month and half ago and never had this issue again.    

 

Reset all passwords linked or associated to your Spotify account.  This will fix it!

Re: Spotify keeps randomly switching to Web Player

nainline28
Casual Listener

Ok so I was struggling with this problem for over a month or 2 and mine is finally fixed. All you have to do is reset your passwords and go through the security protocol like they have listed on there help website. I would have never found this until someone changed the email and password to my account and I lost all access. So please change your passwords and such before this happens to you! I had to go through support and have everything reset!

Re: Spotify keeps randomly switching to Web Player

Eyeballtickler8
Newbie

Done both those things. Hasn't helped. Come on Spotify, get your head out your **** and answer this.

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Re: Spotify keeps randomly switching to Web Player

Evgenii
Casual Listener

It helped me, thanks

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