UGH! Same here.. and yes.. playing from my own playlist.. stops mid-song.. asks to play on web player, then pulls random song (often a spanish playlist or rap) from random playlist(s).. it also adds these playlists to my recent queue, so I have to delete them all. I just did the change password option and hooping for best, but honestly this is so frustrating. Were we hacked? Please tell me this is being fixed.
I finally talked to someone at Spotify. I had to reset all my passwords. Not just the Spotify password, but the password to the email associated with my spotify account. and also facebook password. What a pain. But they said this should help. Too soon to say for sure but I'll confirm in a week or two if i have no interruptions.
I spoke to someone at Spotify about this. I had to reset all my passwords associated with my Spotify account. This means reset your email password linked to your account and even Facebook password if you have them linked. I did this about a month and half ago and never had this issue again.
Reset all passwords linked or associated to your Spotify account. This will fix it!
Ok so I was struggling with this problem for over a month or 2 and mine is finally fixed. All you have to do is reset your passwords and go through the security protocol like they have listed on there help website. I would have never found this until someone changed the email and password to my account and I lost all access. So please change your passwords and such before this happens to you! I had to go through support and have everything reset!
Re: Spotify keeps randomly switching to Web Player