Spotify no longer connects to Sonos speakers

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Re: Spotify no longer connects to Sonos speakers

Casual Listener
me too. I wonder if the fact that a bunch of people are suddenly having the issue could be some update they're doing?

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Casual Listener

go to status.sonos.com its now a known issue they are working on.

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Casual Listener
oh thanks a lot -- i was looking for a tabulation like that and unable to find it! appreciate the link.
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Moderator
Moderator

Hey folks,

 

Thank you for reaching out about this here in the Community.

 

You're right that we had some trouble with the Connect feature and what you've mentioned was reported here.

 

This should be fixed now, so if it's not working for could restart your router and give it another try. 

 

Let us know how it goes!

ElenaModerator
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Regular

After the newest updates, it not working again..

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Visitor

Sorry, this fix still don‘t work! I cannot get a connection from any  iOS or Android device to my Sonos system anymore. How I get support to make it working again??

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Visitor
I'm in the same boat...hasn't worked in about a week
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Newbie

Here it now only works on the Play:1 and Play:5 rooms. The Play:3 rooms are not available from the list for Spotify Connect.

 

Previously it worked for all the rooms.

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Visitor

I just set up a new Samsung S10 with Sonos S1 and Spotify, with a Play:3. I could not get Spotify to play before confirming in the Spotify app that it can stream music using cellular service. Clearly, there is a technical dependency to do this. You may want to take this up with Spotify.

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Re: Spotify no longer connects to Sonos speakers

Newbie

Clearing the cache in Spotify worked for me.

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