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Spotify not connecting to Echo or Echo Dot

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Re: Spotify not connecting to Echo or Echo Dot

Newbie

this doesn't work

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Re: Spotify not connecting to Echo or Echo Dot

Moderator
Moderator

Hey there @emile_h and @gbowser,

 

Thanks for reaching out to us 🙂

 

To the troubleshooting steps you've tried so far, we'd like to add some more. After you've disconnected the Spotify account in the Alexa App, you can check these steps and run a clean reinstall.

 

After that you can try connecting them again and then set Spotify as the main music source.

 

Let us know how it goes. We'll be happy to lend a hand if you need more help. 

ElenaModerator
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Re: Spotify not connecting to Echo or Echo Dot

Casual Listener
Hi I did everything and still dont work 😞
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Re: Spotify not connecting to Echo or Echo Dot

Regular
Your instructions do not include how to re-install on an Amazon Echo/Echo
Dot.

So this has not helped at all.


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Re: Spotify not connecting to Echo or Echo Dot

Regular

these instructions do not include the amazon echo platform. So not of any use.

 

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Re: Spotify not connecting to Echo or Echo Dot

Visitor

Didn't work. Everything was working fine for me a few days ago and now Alexa just says "playing whatever from Spotify" followed by silence. I've disconnected and reconnected umpteen times. Very annoying considering I got premium just to use this darn thing 😡

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Re: Spotify not connecting to Echo or Echo Dot

Casual Listener

I simply disable and enable my skill from Spotify and unplug and plug my echo dot. And it started working

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Re: Spotify not connecting to Echo or Echo Dot

Casual Listener
or just plug and unplug your Alexa
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Re: Spotify not connecting to Echo or Echo Dot

Casual Listener

I request you to try a hard restart of your Echo device and try to stream Spotify. To hard restart, please unplug your device and keep it aside for 3 minutes and plug it back in different socket nearby the Router.
And unlink the Spotify from Alexa app, uninstall & reinstall your Alexa app and link the Spotify again.

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Re: Spotify not connecting to Echo or Echo Dot

Regular
Yes, I've done all that.

The Echo will play Spotify, but ONLY if I choose the "Everywhere" option.

It won't play Spotify as a standalone unit. Or if you select the Echo from
another device running spotify
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