Spotify not supported on Alexa device

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Spotify not supported on Alexa device

Casual Listener

Plan Premium (Verified)

Country USA

Device All Alexa Echo hardware including Alexa phone app

My Question or Issue

I have 5 Alexa devices that out of the blue say the message "Spotify is not supported on this device" when trying to play music.  3 Amazon Echo and my Amazon phone app.

--I have verified Im using my premium account. 

--I have removed Spotify from Amazon Alexa account re-added and re-enabled it.

--All of my Google home devices still work fine under the same account.

Spotify seems fine otherwise as well as my Amazon Echos so Im not sure where to go..

3 Replies
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Re: Spotify not supporSted on Alexa device

Regular

Same here Slovakia, Spotify premium (verified), "spotify is not supported on this device", am using android phone. With spotify installed and WORKING 

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Re: Spotify not supporSted on Alexa device

Casual Listener
I've heard of the Country being an issue before but I'm in the US and double checked my correct address was on file.

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Re: Spotify not supporSted on Alexa device

Visitor

Same for me in Israel. "Spotify is not supported on this device" (Samsung Galaxy s10).

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