Spotify on Amazon Echo Plays only a few songs from a playlist and stops then

Solved!
Reply

Spotify on Amazon Echo Plays only a few songs from a playlist and stops then

Marcelrot1
Casual Listener

Plan

Premium 

Country

Germany

Device

Amazon Echo Dot 3 Gen.

My Question or Issue

 

Hello,

when i ask my Echo Dot to play a playlist from Spotify then it happens quiete often that Spotify plays only a few songs (1-3) from this playlist before it stops playing music.

That is very annoying because you have start the music again and again.

Are you aware of this problem?

What can I do to fix it?

 

Best regards

Marcel

 

PS. As you can see here in this german chat i am not the only one with this problem:

https://www.alefo.de/forum/echo-dot-spotify-stoppt-sporadisch-die-musik-6298#p44864

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Spotify on Amazon Echo Plays only a few songs from a playlist and stops then

Jemi
Spotify Legend

Hey @Marcelrot1, help's arrived.

 

A similar behavior is already being investigated on this thread. Make sure to add a vote and comment there in order to get updates. 

 

Let us know if there's anything else.

JemiModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Use the force, Harry" - Gandalf

View solution in original post

5 Replies
Solution!

Re: Spotify on Amazon Echo Plays only a few songs from a playlist and stops then

Jemi
Spotify Legend

Hey @Marcelrot1, help's arrived.

 

A similar behavior is already being investigated on this thread. Make sure to add a vote and comment there in order to get updates. 

 

Let us know if there's anything else.

JemiModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Use the force, Harry" - Gandalf

View solution in original post

Re: Spotify on Amazon Echo Plays only a few songs from a playlist and stops then

Goorrnco
Casual Listener

same problem here for MONTHS. On ECHO devices, spotify stops after only a few songs. Very annoying. For me it looks like Amazon stops it on purpose, so people buy Amazon music (Amazon music runs without problems). It would be great if Spotify would produce its own speakers like ECHO, because I basically need the speaker only for spotify.

Highlighted

Re: Spotify on Amazon Echo Plays only a few songs from a playlist and stops then

Marcelrot1
Casual Listener

I changed it to amazon music. Bye, Bye

Re: Spotify on Amazon Echo Plays only a few songs from a playlist and stops then

MrXhere
Casual Listener

I have the same problem. Was this resolved? Is the action with Spotify or Amazon??

Re: Spotify on Amazon Echo Plays only a few songs from a playlist and stops then

MrXhere
Casual Listener

Had a chat with Amazon Echo Dot Customer Service. They say:
"I checked with my resources and see that songs can be played one by one. In this regard, I have taken this as a suggestion and forwarded to our business development team." Translation needed, they mean IT IS CURRENTLY INTENTIONALLY LIMITED to playing one song at a time.

They also say:
With Alexa and your Spotify Connect subscription, you can say:
"Play music composed by [composer] from Spotify."
"Spotify Connect. / Connect to Spotify." (enables Spotify Connect)
"Play [genre] from Spotify."

So in general, it is shite.

My response was: "This is an issue for a at least a year now from what I see. Many people have taken it up with you and nothing happened. By negligence you are trying to force (*revised it slightly) people to buy Amazon Music even though they already have and are perfectly happy with Spotify Premium".

And theirs was "Customer feedback like yours is very important in helping us continue to improve our website and services. I appreciate your thoughts, and will be sure to pass your suggestion along."

So good luck with getting this resolved!

SUGGESTED POSTS