Spotify on LG Smart TV - Bad sound quality due to high in app volume?

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Re: Spotify on LG Smart TV - Bad sound quality due to high in app volume?

messiah
Regular

Too bad the file has already been removed from the site... I really hope the patch works!

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Re: Spotify on LG Smart TV - Bad sound quality due to high in app volume?

messiah
Regular

I have another short update from the German LG support: They said that they forwarded the issue to Spotify but without any reference number. So I guess they actually didn't do anything... 😉

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Re: Spotify on LG Smart TV - Bad sound quality due to high in app volume?

killtux
Regular

do you have the same problems with the deezer app? try and report it. i think the problem isnt only related to spotify. (you dont need a payed account for deezer to test the audio playback).

 

if the image for the download link should fix it - i have downloaded it to a usb drive at work since i read that the link will be deleted. so i can upload it, if it works.

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Solution!

Re: Spotify on LG Smart TV - Bad sound quality due to high in app volume?

robsokla
Regular

Yeaheyyy!!

 

The software upgrade did it. Upgraded from 04.10.31 to 04.10.35.

Spotify finally sounds like it should.

Took some time to figure out where to go:

Settings on remote - Support - Initialization of App - Click OK

There you will see the upgrade. 

 

Tried to upload the file here, but didn't work. My upload speed is soooo bad, I'm sorry.

You possibly have to fix the Expert 1/2 picture mode afterwards if you use that, but I'm not sure.

Maybe @killtux can upload it to somewhere.

 

Satisfaction!

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Solution!

Re: Spotify on LG Smart TV - Bad sound quality due to high in app volume?

killtux
Regular

yeah it also worked for me and the HDMI (ARC) output in Spotify and Deezer on my 40" TV.

The software is for all LG820V screens!

 

Just download the file, unzip it with the folder, copy the "LG_DTV" folder to the root of your USB Stick (NTFS, FAT32) and put it into your LG TV.

The following screen should pop up in your language:

IMG_5832.JPG

 

Start the update and let the tv reboot and you're done.

 

Here's the Firmware Version 04.10.35:

https://mega.co.nz/#!iNFzWL6B!PpH3ajqZerCH_lNqPeLx8qHg2MCJL0fjrLe-vfJR-Lw

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Re: Spotify on LG Smart TV - Bad sound quality due to high in app volume?

messiah
Regular

Doesn't work for me 😞 The sound is still really bad... 

 

Update: Well, it's still bad when using the LG OPT setting with my soundbar. The "normal" optical out seems to work.

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Re: Spotify on LG Smart TV - Bad sound quality due to high in app volume?

killtux
Regular

did the software update work and do you have 04.10.35 on your tv system?

did you do: "Settings on remote - Support - Initialization of App - Click OK"?

i didnt need this step but it re-initalizes the smart tv apps, so maybe you have to do this for the changes to take effect.

 

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Re: Spotify on LG Smart TV - Bad sound quality due to high in app volume?

messiah
Regular

yeah, I did - but the issue seems to be related to the special audio setting for external LG devices (like my sound bar). The "normal" setting for external speakers now works great. So I guess LG stopped fixing the issue half-way.

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Re: Spotify on LG Smart TV - Bad sound quality due to high in app volume?

Dominic6471
Casual Listener

I recently bought a LG 55UB820V TV (this month August 2015) and the Spotify App sounds awful. I upgraded the firmware (the tv did this automatically) and it still sounds naff. Any ideas?

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Re: Spotify on LG Smart TV - Bad sound quality due to high in app volume?

robsokla
Regular
What version do you have? Have not had any problems after the ugrade
mentioned here.

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