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Spotify on PS4 won't launch

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Spotify on PS4 won't launch

ZaeemAsvat
Casual Listener

Plan

Free

Country

 South Africa 

Device

PS4

Operating System

PS4 

 

My Question or Issue

Hi everyone,

I tried launching Spotify on my ps4 for the first time and the grey page with the Spotify logo loads up but then after a few seconds a message with the word "Error" appear under the logo and the app won't advance further. I've tried deleting and redownloading the application multiple times, signing in and out of PlayStation network and rebuilding the database of my ps4 but the app still gives the same issue. Can someone please help? Would be much appreciated 

Thanks 

 

 

2 Replies

Re: Spotify on PS4 won't launch

NHJZ
Casual Listener

are you able to sign in on a pc or smart phone?

Re: Spotify on PS4 won't launch

ZaeemAsvat
Casual Listener

Yeah the app works on my smartphone. The PS4 app doesn't even take me to a sign in page though, it stops during the grey page with the Spotify logo. Attached is an image that I took of my tv screen 

PicsArt_07-05-03.49.51.jpg
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