Spotify on Roku song issues

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Spotify on Roku song issues

Pooniss
Newbie

Well I was very happy to see Spotify on Roku but have noticed an issue with some songs not playing correctly. Stopping in the middle of the song or getting choppy and I have confirmed it isn't my ISP or Router for that matter. This is clearly an issue with Spotify or the Roku but what is it and can this be fixed?

25 Replies

Re: Spotify on Roku song issues

Drbob
Newbie

I have the same problem. can someone help us to fix this issue

Re: Spotify on Roku song issues

ajkagy
Casual Listener

I'm having the same issues as well on my Roku 2 HD.  Songs keep skipping and the app is pretty much useless.

 

The only reason I signed up or premium was because of the new spotify app for the roku.  Any updates on this?

Re: Spotify on Roku song issues

ajkagy
Casual Listener

I removed some old channels that i never use anymore to free up some buffer memory and reset my roku (unplugged power) and it's working flawlessly now, no skipping or buffer issues.

Re: Spotify on Roku song issues

guitar58
Casual Listener

I have Roku 2 XS and use the Spotify channel as well.

 

What about preferences? For instance: gapless playback, crossfade.

 

These features don't appear on the Spotify channel via Roku.

 

Any thoughts?

  Best

 

Re: Spotify on Roku song issues

phoenixlistenin
Casual Listener

I have a brand new Roku 3 and it does the same thing. Spotify plays fine, then it gets choppy, then it plays fine again, then it stops altogether. I have to leave the song list, re-enter the playlist, and then hit the volume button before it will play music again.

 

This doesn't happen with any of the other channels (Hulu, Netflix, Pandora, PBS, etc), just Spotify

Re: Spotify on Roku song issues

suddenmischief
Casual Listener

I have a Roku 2 XD and I am also experiencing this problem exactly as you described.  It's really frustrating since everything else on my Roku is working like magic most of the time.

Re: Spotify on Roku song issues

tulipcitybob
Casual Listener

I have had the exact same issue with poor audio quality on Roku w/ high speed ethernet connection. Static/cracking in background. Pandora, Netflix, iTunes, etc. all work great on this connection with NO audio problems. Spotify is the only problem and audio used to be good on Roku until a recent software release during the past few months. I reported the problem to Spotify and they basically blew me off and said it was a hardware issue. Not sure how that can be based on what I described above and the fact it initially worked fine. Not helpful.

Re: Spotify on Roku song issues

steepdeep
Newbie

Having the exact same issues as described in this post.  3 weeks ago no problems.  The last 3 weeks app is virtually useless.  Is there a fix coming?  Or is there a solution?

Re: Spotify on Roku song issues

Joe
Community Legend

Spotify licence spotify.lib to Roku who incorporate it into their software. If you are having problems, you should get in touch with Roku support as they may have a solution.

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