Spotify on Samsung Gear S2 - can't download music for offline use

[snorrepus]

Hi,

I just bought a Samsung Gear S2 through which i should now supposedly be able to listen to Spotify offline without carrying my smartphone with me (i.e. download directly on the watch): https://support.spotify.com/us/listen_everywhere/on_other_devices/samsung-fit-gear-2/

This doesn't seem to work however. When I open the app on the watch and click on My library > Playlists > [insert playlist name], the music starts playing on my phone immediately, without offering me the option to download, as seen approx. 23 seconds into this video: https://www.youtube.com/watch?v=0_1ojFYmJG8

I know this video shows a Samsung Gear S3, but according to Spotify the download option should also be avilable on Gear S2. So why isn't it? And yes, I have a Premium Spotify membership... Thanks in advance!

[akocsis]

Same here (using Spotify in Hungary). I read somewhere that the SW version for this is released in phases starting from Scandinavian countries...

[DrTheame]

Hi Snorrepus! I have a Gear S2. You can stream Spotify on the watch via wifi (without using the phone): settings/ mode/ stream over wifi. At the moment you can't 'offline' tracks, but as Akocsis says, it seems they are trialling a beta version of this feature in certain countries - fingers crossed that it will be released worldwide! (and that it will be on the S2, not just the S3...)

[DrTheame · Accepted solution]

Hey! Offline mode has just landed on my S2 🙂 Download option has now appeared on playlists.

[RunnerUp]

Hey there,

I just got my s2 but i cannot find the download option in spotify.

Although my watch shows that some playlists are downloaded, i think that info is coming from my phone. Because when my phone is not around i cannot listen to any playlist on spotify. 😞

Any suggestions?

[DrTheame]

Hi, first make sure you are on 'stream on wifi' mode - go to settings and tap 'playback', then select 'stream on wifi' if not already highlighted. Each playlist should then have a download switch near the top. Let me know if you need more help!

[Edamaral]

I'm having the same issue. In fact, in the watch app only appears the options " search" and "settings" in Wifi mode. Can anyone help me with that? 

[DrTheame]

Hmm... not sure what's happening there; are you logged into your Spotify account on the phone? Are your playlists showing on the phone version?

[Marts23]

This function does seem available in the UK. When will it be available?

[John_Hamilton]

I am confused. Is the offline mode available? Or is still rolling out to select countries?

I connected to wifi on my gear s2, downloaded a playlist, and then went offline. So now on my gear s2, it says I have a playlist downloaded but when I tap to play it a message reads, "Unable to play. Please check your connection". This seems contradictory to me. Maybe this is a different problem.

[John_Hamilton]

I don't know what I did, but it works now.

[KCSpotify]

same here. have u solved the problem?