I got in touch with BOSE and they advised as follows: “ Does the issue of dropping out occur when used with another device such as a phone or tablet? If this issue occurs solely with your Mac this may be down to a number of factors. I would advise if streaming internet media, check to see what other devices are using bandwidth on the network. There may be multiple devices connected to the network using router bandwidth (i.e. internet connected TV, laptop, game console, Blu-ray player, tablet, smartphone). If other devices connected to the same network are streaming multimedia content, utilising a webcam or transferring large amounts of data at the same time, this can decrease network bandwidth and prevent a consistent media stream. Disconnect the device from the Bose system and see if the streaming media plays without issue through the device's speaker. If not, there is an issue with the media stream. Alternatively, if there is music stored on the device, see if that music plays without issue. If it does, there could be an issue with the media stream. Try exiting applications that are using the internet (or turn the device off) to determine if they are causing the issue. If any of the wirelessly connected devices are able to be connected to the network using an Ethernet cable, recommend using a wired connection to improve its performance and to increase the amount of network bandwidth available for other wireless devices. " But I found that unhelpful as I also have a BOSE Colour Soundlink, which never drops Spotify. And my mini sound link drops Spotify when it is the only device using broadband/wifi. However, for a different reason BOSE told me how to reset the Mini Soundlink: connect the system to the power supply (bypass the cradle) and press and hold the Mute button for 10 seconds. All the LEDs should flash briefly, repower and retest. Since I have done this it hasn’t dropped (touch wood).
