Spotify stopped playing with Roku 3

[peterg99]

Roku 3 will let you select a playlist but it will not load the tracks (Loading...). I have tried it with with 2 different Roku 3 boxes, 2 smart TVs (Panasonic and Spectre), did all levels of reboots, log out/in, without success. It worked on both quite recently. I am guessing this is a problem that needs to be addressed by the Spotify support team.

[chibacity]

Same problem.  Stops playing and keeps loading playlists forever.  Exiting the app doesn't help.  Restarting the roku seldom helps.

[julcura]

ugh. same for me. i will be so sad if i have to cancel my account with you - but i will- if a fix isn't found quickly. 

[FelixHoenikker]

Same problem as everyone else. Try restarting Roku, tried exiting out of the app and getting back in. Will load a few playlists and most folders but only about 10% of playlists available.  

[Owyheebabs]

Is Spotify ever going to do anything about this?

[julcura]

Thanks. Wish I could say that worked.

[ofnature · Accepted solution]

Really? Because it is now 2017 and Spotify will not load any playlist on ANY of my three Roku's.

[ofnature]

I will be canceling both of my accounts if this is not fixed within a week or so. The other music programs work, so I will be moving onto one of them.

[antone2863]

When is Spotify for Smart TV's going to update?  A few playlists will not load.  

[antone2863]

Keep working at updating the Spotify App on Smart TV's.  My main playlist just loaded today.  Still a few more not so important synced playlists left to load.  Thanks!

[bobyokoi · Accepted solution]

MIne ROKU 3 began to load my playlist yesterday Friday ... and keeps playing for a long time without interrupts !!!

It seems guys fixed the problem ... without any feedback which is not good.

Hopefully it keeps working 

[Taizie]

Have this issue too. The only reason I subscribed to premium is for the roku chanel. Pandora works fine. Probably going to cancel once my trial is over.

[sterideth]

This happens to me everyday.

When I attempt to load the playlists, it sometimes never loads and I have to exit app and back in to get it loaded.

Once I finally find the playlist I want...I begin playing it....only for it to stop playing after a random number of songs.  Sometimes 2, sometimes 10, but regardless have to exit app and back in again for it to start working.  REALLY annoying.

[funkasaurus]

I got a Roku 3 last week and the exact same problem is happening ot me. Any solutions for this yet???

[kaylaj127]

Umm they were aware of this in 2015, its 2017. Still not fixed. Awareness doesn't help my music play on my Roku 3.

[90mhz]

Couldn't have said it any better. Update your app for Roku, Spotify!

[dk24]

Has spotify ever responded to this?

[julcura]

they did. it was a number of steps that i haven't gotten to it. i will try
to send to you, if you'd like?

[sterideth]

Please list steps…I wouldn’t mind trying them.

Nothing else appears to work…and I have almost given up using Spotify on
Roku.

[dk24]

Please send it to me at djkav1 at outlook dot com.



Thanks very much

[Serenablitz]

I subscribed to a premium account following purchase of roku streaming stick but it has only worked intermittently. Now when I load the app it does not show my playlists, Spotify have assured me their Technicians are looking into the problem but that was over a week ago? This is obviously a Roku fault as I can play my music through my tablet and phone any ideas would be appreciated!!