Spotify stopped working on Firestick


Re: Spotify stopped working on Firestick

Casual Listener
Uninstalled. Powered off. Powered on and reinstalled Spotify app. Still says offline

Re: Spotify stopped working on Firestick


I have windstream as well and am experiencing the same problem.


From what I can tell, it Seems like windstream is the problem. I tethered my firestick to my phone and spotify worked fine on the firestick. Switched back to the windstream network and got the same offline screen again. 

Re: Spotify stopped working on Firestick


Unfortunately, no. But Windstream might be the problem. I'm not sure there's anyone I could call at Windstream, though--this is probably not a problem a lot of their technicians would be aware of. Is there a way to get Spotify and Windstream to talk to each other so they can sort it out?


To recap--The Spotify app works on my computer, but the website won't load correctly on my computer. The app works on my phone, but not my Firestick. And, as of today, I can't send the music playing on my computer app to my TV, which I could do yesterday.(The music would play even though the TV screen said "You're offline.")

Re: Spotify stopped working on Firestick

Rock Star 16
Rock Star 16

Hey all!


Spotify's tech team is currently looking into the Windstream-related issue, please click here to see the Issue thread and post feedback. :)


Hopefully this issue will get solved very soon!


Have a nice day!

SebastyRock Star 16
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