Spotify stops playing randomly on Desktop

[seancena]

Within the Spotify Player on Desktop, the music that I am playing will stop randomly in the middle of a song. I believe that this may have to do with having two devices, but I am not 100% sure. My other device is an Android and has the Spotify App on it. Is there anything that I can do to ensure that this doesn't happen again?

[Maria_B]

Hey @seancena

Welcome to the Spotify Community.

Let's try a deeper reinstallation to get this fixed. Just follow these steps:

• Log out of Spotify and then close the program.
• Uninstall 
• Browse to the cache and delete everything inside the folder. The default location should be:

C:\Users\%Username%\AppData\Local\Spotify\Storage 

• Delete also the folder:

C:\Users\%Username%\AppData\Local\Spotify\Users\<random numbers-user>\

There is a folder for each profile that has been logged into Spotify on that computer account. 

• Restart your PC.

• Reinstall the app from here: http://download.spotify.com/Spotify%20Installer.exe

Let us know how it goes.