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Spotify web player isn't playing any songs

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Spotify web player isn't playing any songs

Cutteredge
Regular

A few weeks ago spotify on my desktop web player suddenly just stopped working, I assumed that maybe it was just a temporary thing so I waited. Now I'm still here today with it just not wanting to work.

 

Pressing the play button on a playlist, specific song or the bottom bar does nothing, I've pretty much tried every method that I found on the forums and other places of the internet. I tried it on multiple browsers still the same, the only thing that seemed to work is using a VPN. I obviously assumed that maybe it had something to do with my region, but that's not the case since I was able to choose a VPN in my country and it was playing. The app on my phone works as well, so does the desktop app.

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Re: Spotify web player isn't playing any songs

Rock Star 16
Rock Star 16

Hey @Cutteredge!

 

Sorry for the delay.

Could you try to follow the steps provided in this newly written Spotify Answer? Including the part about checking their hosts file, it should do the trick. :)

 

Let me know if that helps, thanks! :)

Peace

NicoRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: Spotify web player isn't playing any songs

Rock Star 16
Rock Star 16

Hey @Cutteredge! Welcome to the Spotify Community. ^^

 

That's odd.

Have you checked if your proxy settings in your browser are correct? Maybe they're blocking your Spotify.

In which country are you currently located?

 

Let me know how it goes! ^^

Peace

NicoRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
1 person liked this

Re: Spotify web player isn't playing any songs

Cutteredge
Regular

At the current moment I'm away from my desktop, but I should be able to check tomorrow, so I'll let you know.

 

Also I reside in Lithuania

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Re: Spotify web player isn't playing any songs

Cutteredge
Regular

I've checked my proxy settings, but it does not seem to have helped.

1 person liked this

Re: Spotify web player isn't playing any songs

Rock Star 16
Rock Star 16

@Cutteredge

 

This is very odd since you can use Spotify on your other devices.

Just to be clear the web player doesn't work on a browser at all?

 

Peace

NicoRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Spotify web player isn't playing any songs

Cutteredge
Regular

Yes, that's correct. The web player doesn't work on any of my browsers, while the downloaded app itself works.

1 person liked this

Re: Spotify web player isn't playing any songs

Rock Star 16
Rock Star 16

@Cutteredge

I've escalated your issue to the support.

I will reply on this thread with help soon. :)

 

Peace

NicoRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Spotify web player isn't playing any songs

Rock Star 16
Rock Star 16

@Cutteredge

 

Could you try to play music with the web player in the incognito mode of your Google Chrome?

 

Peace

NicoRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Spotify web player isn't playing any songs

Cutteredge
Regular

I've tried that as well. Still doesn't play.

Solution!

Re: Spotify web player isn't playing any songs

Rock Star 16
Rock Star 16

Hey @Cutteredge!

 

Sorry for the delay.

Could you try to follow the steps provided in this newly written Spotify Answer? Including the part about checking their hosts file, it should do the trick. :)

 

Let me know if that helps, thanks! :)

Peace

NicoRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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