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For the past week I have been unable to use spotify through Sonos. I have a premium account, it works on my iphone but in Sonos I keep getting 'connection to spotify lost' whenever I try to access any music. Anybody any idea what is going on.
As an update. Sonos say there is a problem with spotify and I note from an internet search many others have similar problems and have had them for a while. Sptify do not appear to offer notification when there are issues although they continue to take fees for a service they cannot provide. Will try Deezer instead as that appears to work fine.
Hi
Sorry to here about your problems and Spotify's lack of solutions to this.
I have been experiencing exactly the same problems as you describe for the last couple of days- When I try to play a tune through my Sonos, I receive the following message: "Sonos could not play the title. The connection to Spotify disappeared".
If the problem isn't solved within the next 24 h. I'll quit my account - I will not pay for a service that only works temporally.
If you check the Sonos forums you will find a large number of users having trouble with Sonos and Spotify.
Seems as if the really big problems started mid-December. I don't know if this is a Sonos- or Spotify issue, but it really doesn't matter. Spotify does not work on Sonos. I'll be trying some of the other services to see if any of them work flawlessly with Sonos.
I'm posting here hoping someone at Spotify will follow up with Sonos. Sonos havn't even admitted that there is a problem.
I have been experiencing the same thing. I am a danish user. And it is really fustrating!
A reboot of all devices in my system seems to have cleared up the problem.
Reboot of all Sonos hardware?
I use Spotify in combi with Sonos. I can listen to internet radio, but can't connect to files: "Sonos could not play the title. The connection to Spotify disappeared". Has anybody found a solution?