Squeezbox - no email with the password

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Squeezbox - no email with the password

Icamani
Regular

Hi!

 

I have a problem with my squeezbox. My Spotify account is linked to my Facebook account so I need an username and a password to login on my device. I already have the username (I can see it in my profile). But I don't get a password. I clicked on the button "send e-mail to set password" several times - nothing happend. The email is the right one. 

 

Is this a common problem?

 

Thanks in advance!

 

Regards,

Icamani

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Re: Squeezbox - no email with the password

Joe
Community Legend

Seems to be an issue occasionally. Could you check your junk mail folder in case the email ended up there. If there's no sign of it, use the online contact form and someone at Spotify can help get this sorted.

 

If you get an automated reply directing you back to the community or to the help pages, make sure to reply to it directly (even though it says not to) to speed things along.

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