Squeezebox radio not connecting to Spotify App

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Squeezebox radio not connecting to Spotify App

Ordicon2
Newbie

Hi

 

I have a suscription based spoitfy account and have installed spotify app at mysqueezebox.com

have followed instructions to connecting the radio  ( App Gallery > Music-on-Demand > select app) but Spotify does not display on this menu.

 

Has anyone a solution to this?

 

Thanks

3 Replies

Re: Squeezebox radio not connecting to Spotify App

kbrooksc
Community Legend

Hey there! Have you checked to make sure that both are on the same network? 

 

Also, give Logitech's support/faq area a shot and see if this works - http://www.logitech.com/en-us/support/speakers-audio. If it doesn't I recommend reaching out directly to Spotify Support. They can be reached through their Twitter Page @SpotifyCares or through the online contact form


Make sure to check your inbox and junk folder for an email from Spotify. Once you get it, make sure to reply back right away, even if it says it's from a "no-reply" email. This will assign your case to a Spotify rep and you should hear back within 24 hours.

Cheers!



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Re: Squeezebox radio not connecting to Spotify App

Peter__
Community Legend
What country are you in?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Squeezebox radio not connecting to Spotify App

kbrooksc
Community Legend

hey there! Was this resolved for you?



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