Starts and then closes repeatedly

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Starts and then closes repeatedly

DPop7
Newbie

When I open the app on Windows 10, it stays open for ~10 seconds then closes then reopens without me clicking or touching anything. It will repeat this cycle until I close it myself during the 10 seconds it is open.

 

I have tried restarting it and it worked for a while. Then I received a notice than an update was available and the problem returned

 

2 Replies
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Re: Starts and then closes repeatedly - Status changed to: Need more info

Spotify
Spotify

Hey @DPop7, thanks for bringing this to our attention. 

 

Just to check - does this also happen when you turn on your device? Also, are you getting any error messages? 

 

What OS and Spotify version are you rocking?

 

We'll see what we can suggest.

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Re: Starts and then closes repeatedly

Community Manager
Community Manager

Hey @DPop7!

 

We hope you're well.

 

How are you getting on, is this still happening?

If so, can you fire over the info requested above?

Also, can you let us know if you have any force-quit apps?

Keep us in the loop 🙂

If we've not heard back in around 24 hours, we'll get this thread closed up.

 

Thanks, and have a lovely day.

 

/M

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